Electric Pet Heat Pad: Waterproof Heating Mat for Cat Dog Bed | Chew Resistant XL

$113.32 $61.00
Minimum of 1 / increment of 1
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Estimated delivery between 02 September and 08 September.

Product Principle: Optimal Pet Comfort with Heating Pad

Position the heating pad on your pet's favorite spot on the couch. Activate the device and allow your furry companion to rest comfortably on the warm surface. Within approximately 20 minutes, you'll notice the heating pad reaching its optimal temperature, providing a cozy environment for your pet.

Important Safety Precautions:

  • Exclusively designed for pet use; not intended for human application
  • Refrain from using the cord as a carrying handle
  • Avoid puncturing or using sharp objects to secure the heating mat in place
  • Disconnect from power source when not in active use
  • Maintain the original configuration of the switch button, wires, and heating element
  • Do not use in conjunction with other electronic heating devices
  • Keep the heating pad uncovered for optimal performance
  • Strictly avoid immersing the pad in water

    • Included Accessories:

  • Premium Fleece Cover for added comfort
  • High-quality Heating Mat
  • User-friendly Controller
  • Comprehensive Instructions manual

    • Technical Specifications:

    Input Power: AC 100V~120V 50/60 Hz Power Consumption: 55 Watts / 75 Watts Color: Soothing Blue Construction: PVC Inner Envelope with Soft Fleece Cover

    Advanced Features:

  • Intelligent Thermostat: Automatically adjusts to maintain your set temperature
  • Rigorous Quality Control: Each heating pad undergoes an 8-hour anti-aging test before leaving the factory
  • Enhanced Safety: 2.1 M Chew Resistant Cord Casing prevents potential hazards from pets biting wires
  • Customizable Comfort: 7-level temperature regulator with automatic shut-off timer
  • Easy Maintenance: Machine-washable outer fleece cover
  • Water-Resistant: Inner PVC envelope boasts IP 68 waterproof rating
  • Fire Safety: Interior features V-0 grade flame retardant capability, the highest standard available

    • NOTE: PO BOX addresses are not supported. Please provide a valid physical address for delivery.

    V201-W13049076

    ATTENTION:

    If you wish to cancel your order, please contact us within 2-3 hours of placement. Once the package has been dispatched, we are unable to intercept it during transit. We appreciate your understanding in this matter.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.

    Electric Pet Heat Pad: Waterproof Heating Mat for Cat Dog Bed | Chew Resistant XL - Pet Care > Dog Supplies > Dog Beds

    Electric Pet Heat Pad: Waterproof Heating Mat for Cat Dog Bed | Chew Resistant XL

    $113.32 $61.00
    $113.32 $61.00