YES4PETS Pet Cat Shelter Condo with Escape Door Wooden Kitten Cage House

$700.00 $330.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

Pet Cat Shelter Condo with Escape Door: A Spacious Wooden Kitten Cage House

Provide your feline companions with a secure and comfortable living space using this multi-level cat shelter condo. Designed as a wooden kitten cage house, this structure offers both functionality and style for indoor cat care.

Key Features of Our Cat Shelter Condo:

  • Four-level animal enclosure for maximum vertical space utilization
  • User-friendly assembly process for quick setup
  • Secure locking mechanism on doors to ensure pet safety
  • Three spacious platforms and one enclosed house area for privacy
  • Dual large access doors for easy entry and cleaning
  • Four smooth-rolling caster wheels for effortless relocation
  • Generous dimensions: Approximately 82 cm (Length) x 79 cm (Width) x 173 cm (Height)
  • Package Includes:

    * 1 x Comprehensive Cat Cage Kit

    This wooden kitten cage house is crafted to provide a safe haven for your cats while allowing them to climb, play, and rest comfortably. The multi-level design of this cat shelter condo encourages natural feline behaviors and offers various vantage points for your pets to observe their surroundings.

    Important Considerations:

    (1) Please note that there may be slight variations of 2-3 cm in the stated measurements due to manufacturing processes and measurement techniques.

    (2) This cat shelter condo is designed for indoor use only. Exposure to rain or excessive moisture may lead to rusting, which is not covered under the product warranty.

    (3) Due to the substantial size and weight of this kitten cage house, direct home delivery may not be possible in all cases. In such instances, collection from a nearby courier depot may be necessary. For detailed delivery information, please consult our customer service team.

    Change of Mind (COM) Return Policy:

    V278-CH449

    We understand that sometimes products may not meet your expectations. Therefore, we offer a Change of Mind return option under the following conditions:

  • Returns must be initiated within 14 days of the delivery date.
  • The cat shelter condo must be in its original, unopened packaging and in brand new condition.
  • The customer is responsible for organizing and covering the cost of return shipping.
  • Upon receipt and verification of the product's condition, a refund will be issued for the item's value, less a 15% restocking fee. Please note that the initial shipping cost is non-refundable.
  • In cases where a delivery failure occurs due to customer error, an additional return charge equal to or exceeding the initial shipping cost will be deducted from the refund amount.
  • This wooden kitten cage house is designed to provide a comfortable and secure environment for your feline friends. With its spacious design and multiple levels, this cat shelter condo offers an ideal solution for cat owners looking to provide their pets with a dedicated living space that encourages natural behaviors and promotes overall well-being.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.