YES4PETS Double Story Cat Shelter Condo with Escape Door Rainproof Kitty House

$430.00 $238.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

YES4PETS Double Story Cat Shelter Condo with Escape Door: A Rainproof Haven for Your Feline Friends

Main Features:

  • Constructed with durable fir wood for longevity
  • Advanced waterproofing treatment ensures protection from the elements
  • Engineered to be 100% safe for small animals, including cats and kittens
  • Generous dimensions: approximately 88 x 92 x 83 cm, providing ample space
  • Convenient flatpack design in a single box for cost-effective shipping and easy handling
  • Includes comprehensive, easy-to-follow assembly instructions for hassle-free setup
  • Features an innovative escape door for added safety and flexibility
  • Package Content:

  • 1 x YES4PETS Double Story Cat Shelter Condo
  • Please note: (1) Slight variations in measurements (2-3 cm) may occur due to manual measuring techniques and craftsmanship. (2) Due to the substantial size and weight of the YES4PETS double story cat shelter, direct home delivery might not be possible in some cases. In such instances, collection from a nearby courier depot may be necessary. For detailed information, please contact our customer service team. (3) As this double story cat shelter is crafted from natural wood, it may exhibit characteristic wood grain patterns and minor imperfections, adding to its rustic charm.

    Product Description:

    The YES4PETS Double Story Cat Shelter Condo is the perfect outdoor retreat for your feline companions. This spacious, two-level structure provides a cozy and secure environment for cats to rest, play, and observe their surroundings. The condo's design incorporates an escape door, offering an additional exit point for your pets' safety and convenience.

    Crafted from high-quality fir wood, this cat shelter undergoes a thorough waterproofing treatment, ensuring it can withstand various weather conditions. The robust construction and rainproof features make it an ideal year-round outdoor shelter for cats.

    With its generous dimensions of approximately 88 x 92 x 83 cm, this double story cat shelter offers ample space for multiple cats to coexist comfortably. The two-level design allows for separate areas for sleeping, playing, and keeping watch, catering to your cats' diverse needs.

    Assembly of the YES4PETS cat condo is straightforward, thanks to the included easy-to-follow instructions. The flatpack design ensures efficient shipping and easy transportation, making it convenient for you to set up this delightful cat haven in your preferred outdoor location.

    COM (Change of Mind) Return Policy:

    V278-CH425-PS7436

    Customers have a 14-day window from the date of delivery to return the product. The YES4PETS Double Story Cat Shelter must be in its original, unopened condition and packaging to be eligible for return. The customer is responsible for organizing the return shipment. Upon receipt and verification of the product's condition, a refund will be issued for the item's value, less a 15% restocking fee. Please note that the initial shipping cost is non-refundable. In cases where a delivery failure occurs due to customer error, an additional return charge, equivalent to or exceeding the initial shipping cost, will be deducted from the refund amount.

    Invest in the YES4PETS Double Story Cat Shelter Condo today and provide your feline friends with a safe, comfortable, and durable outdoor retreat that they'll love for years to come.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.