YES4PETS 2 x Kitten Cat Scratch Pad Corrugated Card Board Toy Play Best Scratcher Mat

$50.00 $32.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

2 x Kitten Cat Scratch Pad Corrugated Card Board Toy Play Best Scratcher Mat

Introduce your feline companion to the ultimate scratching experience with our premium Cat Scratch Pad. This innovative product is designed to satisfy your cat's innate scratching instincts while promoting appropriate behavior and maintaining their overall well-being. The Yes4Pets Catnip Scratch Box not only provides a designated area for scratching but also encourages an active lifestyle, contributing to your cat's physical and mental health.

Crafted from high-quality corrugated cardboard, this scratch pad offers a texture that cats find irresistible. The durable construction ensures long-lasting use, providing your pet with countless hours of entertainment and exercise. As an added bonus, each scratch pad comes infused with catnip, enhancing its appeal and stimulating your cat's natural curiosity.

Features:

  • Generous dimensions: Approximately 38cm x 33cm x 11.5cm, providing ample space for scratching and play
  • Catnip-infused for increased attraction and engagement
  • Satisfies and redirects natural scratching instincts
  • Encourages appropriate scratching behavior, protecting your furniture
  • Promotes an active lifestyle, contributing to your cat's overall health and fitness
  • Easy assembly for immediate use
  • Environmentally friendly, made from recyclable materials
  • Suitable for cats of all ages and sizes
  • By providing your cat with this dedicated scratch pad, you're not only fulfilling their instinctual needs but also fostering a harmonious living environment. The corrugated cardboard surface mimics the texture of tree bark, which cats naturally seek out for scratching. This helps maintain healthy claws and allows for beneficial stretching exercises.

    The inclusion of catnip adds an extra layer of excitement, making the scratch pad even more enticing for your feline friend. Catnip is known to have a stimulating effect on cats, encouraging play and interaction with the scratch pad.

    Package contents:

  • 2 x Cat Scratch Pad
  • Invest in your cat's well-being and your home's integrity with this essential cat scratch solution. The Yes4Pets Cat Scratch Pad is an excellent choice for both new cat owners and those looking to upgrade their pet's scratching options.

    COM (Change of Mind) Return Policy:

    V278-2-X-10850-CAT-BOARD-BOX

    We understand that sometimes products may not meet your expectations. To ensure customer satisfaction, we offer a Change of Mind return policy under the following conditions:

  • Products must be returned within 14 days from the date of delivery.
  • The product must be unopened and in brand new condition to be eligible for return.
  • The customer is responsible for organizing the return shipment.
  • Upon receipt and verification of the product's condition, a refund will be issued for the item value, minus a 15% restocking fee.
  • Please note that the initial shipping cost is non-refundable.
  • In cases where delivery failure is due to customer error, an additional return charge, equal to or exceeding the initial shipping cost, will be deducted from the refund.
  • This policy ensures a fair and transparent return process for our valued customers while maintaining the quality and integrity of our products. We recommend carefully reviewing the product details and specifications before making a purchase to minimize the need for returns.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.