YES4PETS 2 Story Cat Shelter Condo with Escape Door Rainproof Kitty House

$300.00 $138.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

2 Story Cat Shelter Condo with Escape Door: A Rainproof Haven for Your Feline Friends

House Specifications:

  • Overall dimensions: Approximately 74 x 58 x 81 cm (Length x Width x Height)
  • Spacious two-story design perfect for multiple cats or a single cat with room to explore
  • Key Features of this Cat Shelter Condo:

  • Constructed with durable fir wood for longevity and natural aesthetics
  • Advanced waterproofing treatment ensures protection against rain and moisture
  • Engineered to be 100% safe for small animals, free from harmful chemicals or sharp edges
  • Convenient flatpack design in a single box for cost-effective shipping and easy transportation
  • Includes comprehensive, easy-to-follow assembly instructions for quick setup
  • Equipped with an escape door for emergency exits or additional ventilation
  • Ideal for outdoor or indoor use, providing a cozy retreat for cats in any environment
  • Package Contents:

  • 1 x Two-story cat shelter condo (unassembled)
  • Complete set of hardware and fasteners
  • Detailed assembly manual
  • Why Choose This 2 Story Cat Shelter?

    This cat shelter condo offers a perfect balance of comfort, safety, and functionality for your feline companions. The two-story design provides ample space for cats to rest, play, and observe their surroundings. The escape door adds an extra layer of security, allowing cats to quickly exit if needed. Whether you're looking to house outdoor cats or create a special indoor space, this shelter is versatile enough to meet various needs.

    Durability and Weather Resistance

    Crafted from high-quality fir wood, this cat shelter is built to withstand the elements. The waterproofing treatment ensures that your cats stay dry and comfortable, even during rainy weather. This makes it an excellent choice for outdoor use, providing a reliable shelter for community cats or your own pets when they spend time outside.

    Easy Assembly and Maintenance

    Despite its sturdy construction, this cat shelter condo is designed for easy assembly. The flatpack packaging and clear, step-by-step instructions make it simple to set up, even for those with limited DIY experience. Once assembled, the shelter is easy to clean and maintain, ensuring a hygienic environment for your cats.

    COM (Change of Mind) Return Policy:

    V278-DOUBLE-74-CAT-HOUSE

    We understand that sometimes products may not meet your expectations. Therefore, we offer a Change of Mind return policy under the following conditions:

  • Returns must be initiated within 14 days from the date of delivery.
  • The product must be in its original, unopened condition and packaging.
  • Customers are responsible for organizing and covering the cost of return shipping.
  • Upon receipt and verification of the product's condition, a refund will be issued for the item's value, minus a 15% restocking fee.
  • Please note that the initial shipping cost is non-refundable.
  • In cases where delivery failure is due to customer error, an additional return charge (equal to or exceeding the initial shipping cost) will be deducted from the refund amount.
  • This 2 story cat shelter condo is designed to provide a safe, comfortable, and durable home for your feline friends. With its rainproof construction, spacious interior, and thoughtful features like the escape door, it's an excellent investment for cat owners who want to offer their pets a high-quality shelter. Whether used indoors or outdoors, this cat shelter condo is sure to become a favorite spot for your cats to relax, play, and observe their surroundings.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.