YES4PETS 2 Story Cat Shelter Condo with Escape Door Rainproof Kitty House

$480.00 $267.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

2 Story Cat Shelter Condo with Escape Door: A Rainproof Haven for Feline Friends

House Specifications:

  • Overall dimensions: Approximately 920 x 715 x 825 mm (Length x Width x Height)
  • Spacious two-story design provides ample room for multiple cats
  • Ideal for both indoor and outdoor use
  • Key Features of this Cat Shelter Condo:

  • Constructed from durable fir wood for longevity
  • Undergone thorough waterproofing treatment to withstand various weather conditions
  • Engineered to be 100% safe for small animals, ensuring a secure environment
  • Convenient flat-pack design in a single box for cost-effective shipping and easy handling
  • Includes comprehensive, easy-to-follow assembly instructions for hassle-free setup
  • Features an escape door for added safety and accessibility
  • Rainproof design keeps feline occupants dry and comfortable
  • Package Contents:

  • 1 x Two-story cat shelter condo
  • Complete set of assembly components
  • Detailed instruction manual
  • Change of Mind (COM) Return Policy:

    V278-CH443-PS7441

    This cat shelter condo is eligible for return within 14 days from the date of delivery, subject to the following conditions:

  • The product must be in its original, unopened packaging and in brand new condition.
  • The customer is responsible for organizing and covering the cost of the return shipment.
  • Upon receipt and verification of the product's condition, a refund will be issued for the item value, less a 15% restocking fee.
  • Please note that the initial shipping cost is non-refundable.
  • In cases where delivery failure occurs due to customer error, an additional return charge (equal to or exceeding the initial shipping cost) will be deducted from the refund amount.
  • This two-story cat shelter provides a cozy and secure space for your feline companions. Its thoughtful design incorporates an escape door, ensuring your cats have easy access and a quick exit route if needed. The rainproof construction makes this cat shelter condo suitable for both indoor and outdoor use, protecting your pets from the elements while offering them a comfortable retreat.

    The spacious interior of this cat shelter allows for multiple cats to coexist comfortably, making it an excellent choice for multi-cat households or those looking to provide shelter for community cats. The durable fir wood construction ensures longevity, while the waterproofing treatment adds an extra layer of protection against moisture and humidity.

    Assembly of this cat shelter condo is straightforward, thanks to the included easy-to-follow instructions. The flat-pack design not only facilitates cost-effective shipping but also makes it convenient for you to transport and set up the shelter in your desired location.

    Invest in this two-story cat shelter to provide your feline friends with a safe, comfortable, and weather-resistant haven they can call their own. Whether used as an indoor hideaway or an outdoor refuge, this cat shelter condo is designed to meet the needs of both cats and their caring owners.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.