VaKa 1.1M Cat Tree Scratching Post Palm Tree Cat Post Dangling Balls Cat Toy

$59.00

Minimum of 1 / increment of 1
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Estimated delivery between 02 September and 08 September.

Two Luxurious Cat Condos: Our premium cat tree features not one, but two spacious and cozy condos, providing your feline friend with secluded retreats for essential rest and relaxation. Cats typically require 12 to 16 hours of sleep daily, and these meticulously designed condos serve as ideal sanctuaries for their extended slumber sessions. The plush interiors and strategic placement ensure optimal comfort and security for your cat's daily napping needs.
Expansive and Plush Hammock: At the pinnacle of our cat tree sits a generously sized, ultra-comfortable hammock. This elevated perch is expertly crafted to offer your cat a superior vantage point for observing their surroundings or indulging in leisurely lounging. The hammock's deep, cushioned design provides ample space for stretching out or curling up, catering to your cat's preferred sleeping position. It's the perfect spot for your feline companion to feel like the king or queen of their domain.
Interactive Pompom Ball Sticks: Enhancing the playful aspect of our cat tree, we've incorporated removable pompom ball sticks. These engaging toys tap into your cat's natural hunting instincts and curiosity, providing hours of entertainment and mental stimulation. The dangling pompoms encourage batting, swatting, and pouncing, helping to keep your cat physically active and mentally sharp. These toys can be easily replaced or rotated to maintain your cat's interest over time.
Balanced Design for Privacy and Play: Understanding the complex nature of feline personalities, our cat tree offers a harmonious blend of private spaces and play areas. For cats that prefer solitude, the enclosed condos provide safe havens. Meanwhile, the open platforms and interactive elements cater to more sociable and playful cats. This thoughtful design ensures that cats of all temperaments can find their perfect spot within the structure, promoting overall well-being and satisfaction.
Adventure-Packed Features: For the more energetic and exploratory cats, our tree is a veritable playground. Multiple levels encourage climbing and jumping, mimicking the vertical territory cats naturally seek in the wild. The strategically placed scratching posts satisfy your cat's instinctual need to scratch and help maintain healthy claws. The variety of textures and surfaces throughout the tree provides a rich sensory experience, keeping your cat engaged and physically active.
Package Includes:

V465-51028

1x 1.1M Cat Tree: This impressive 1.1-meter tall cat tree is a comprehensive solution for your cat's entertainment, exercise, and relaxation needs. Its sturdy construction ensures stability and longevity, while the neutral color palette complements various home decors. The compact footprint allows for easy placement in apartments or smaller spaces without compromising on features. Regular use of this cat tree can help reduce furniture damage by redirecting your cat's scratching and climbing behaviors to an appropriate outlet.

Order Processing and Shipping Timeframes

All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

Estimated Delivery Times

After dispatch, estimated delivery times vary based on the destination:

Metro Areas: 3-5 business days

Regional Areas: 5-10 business days

Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

Courier Services

We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

Important Information on Deliveries

Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

 

Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

To submit a change of mind return request:

Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

Include images or videos showing the product in its original packaging, along with the reason for return.

Processing Change of Mind Returns

If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

Refunds

We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

To make a warranty claim:

Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.