Outdoor Cat House,Pet Tent -Windproof and Dustproof Shelter for Small Pets, Green, Size: M 40*40*37cm

$108.00 $46.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

V888-ELOSUNG10466

Outdoor Pet Tent: A Cozy Haven for Your Furry Friends

Enhance your pet's outdoor experience with our premium Outdoor Pet Tent. This innovative shelter provides a secure and comfortable space for your beloved cat or small pet during outdoor adventures. Crafted from high-quality, weather-resistant materials, this pet tent offers superior protection against wind, dust, and harsh environmental elements.

The tent's thoughtful design incorporates ample ventilation features, ensuring your pet remains cool and comfortable even on warm days. Its lightweight construction and easy setup make it the perfect companion for backyard relaxation, park outings, or extended camping trips. Give your furry friend a dedicated space to rest and observe their surroundings while enjoying the great outdoors.

Key Features of Our Outdoor Pet Tent:

  • Advanced windproof and dustproof technology for optimal protection
  • Ultra-lightweight design for effortless portability
  • Spacious interior providing a comfortable resting area for small pets
  • Constructed with durable, long-lasting materials for extended use
  • User-friendly setup and dismantling process for convenience
  • Versatile application for various outdoor settings
  • Our Outdoor Pet Tent is an essential accessory for pet owners who enjoy spending time outside with their furry companions. It offers a safe, sheltered space where your pet can relax and feel secure while you engage in outdoor activities. The tent's sturdy construction ensures it can withstand regular use, making it a valuable investment for years to come.

    Important Information for Customers

    Return Policy: No Change of Mind Returns

    We kindly request our valued customers to note that we do not accept returns or exchanges for items purchased due to a change of mind. We encourage you to carefully consider your purchase and ensure that the selected product aligns with your specific requirements before finalizing the transaction. Should you have any inquiries regarding product specifications or suitability, please do not hesitate to reach out to our dedicated customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter.

    Delivery Timeframe Information

    Please be advised that while we strive to deliver your items as swiftly as possible, we cannot guarantee a specific arrival date. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:

  • For our esteemed customers in Victoria: Delivery typically takes approximately 7-10 working days
  • For our valued customers in New South Wales, South Australia, Australian Capital Territory, and Queensland: Delivery is estimated at approximately 9-12 working days
  • For our respected customers in Western Australia, Northern Territory, and Tasmania: Delivery is also estimated at approximately 9-12 working days
  • We appreciate your patience and understanding regarding these delivery timeframes. Rest assured that we are committed to ensuring your Outdoor Pet Tent reaches you in excellent condition, ready to provide a comfortable outdoor haven for your beloved pet.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.