Interactive Cat Tunnel & Scratching Post with Spring Toy - Cozy Playtime for Kittens white 35*23*71cm

$195.00 $81.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

Product Details:

  • Dimensions: 71cm (H) x 35cm (W) x 23cm (D)
  • Material: Premium soft plush, durable natural sisal rope
  • Features: Cozy tunnel for hiding and resting, interactive dangling toy ball, and robust scratching post to satisfy natural clawing instincts
  • Suitable For: Kittens and small to medium-sized adult cats
  • Elevate your feline companion's playtime with our multifunctional cat activity tower. This thoughtfully designed scratching post combines essential elements to keep your cat engaged, active, and content. The sisal-wrapped post, measuring 71cm in height, provides an ideal surface for cats to stretch, scratch, and maintain healthy claws. This natural scratching outlet helps redirect your cat's instinctive behavior away from furniture, preserving your home decor.

    The integrated plush tunnel offers a secure retreat for your cat to relax, nap, or observe their surroundings. This cozy hideaway appeals to a cat's innate desire for enclosed spaces, promoting a sense of safety and comfort. The dangling toy ball attached to the structure encourages interactive play, stimulating your cat's hunting instincts and providing hours of entertainment.

    Crafted with durability in mind, this scratching post utilizes high-quality materials to withstand frequent use. The combination of soft plush and robust sisal rope ensures a long-lasting product that can endure your cat's enthusiastic play sessions. The sturdy base, measuring 35cm in width and 23cm in depth, provides stability during vigorous scratching or playful antics.

    This versatile cat furniture is particularly suitable for kittens and small to medium-sized adult cats. Its compact design makes it an ideal addition to apartments or homes with limited space, offering multiple activities within a single, space-efficient structure.

    Disclaimer: No Change of Mind Returns

    We kindly request that customers carefully consider their purchase, as we do not accept returns or exchanges for items based on a change of mind. Please thoroughly review the product specifications and ensure it meets your requirements before finalizing your purchase. Should you have any inquiries or require additional information, our dedicated customer service team is available to assist you.

    Delivery Timeframe:

    Estimated delivery times (excluding weekends and public holidays):

    V888-ELOSUNG10727

  • Victoria: 7-10 working days
  • New South Wales, South Australia, Australian Capital Territory, Queensland: 9-12 working days
  • Western Australia, Northern Territory, Tasmania: 9-12 working days
  • Please note that these delivery timeframes are estimates and may vary depending on your specific location and current postal service conditions. We appreciate your patience and understanding regarding potential variations in delivery times.

    Invest in your cat's well-being with this comprehensive scratching post and activity center. By providing a dedicated space for scratching, playing, and relaxing, you're fostering a harmonious living environment for both you and your feline companion. The combination of a sturdy scratching post, engaging dangling toy ball, and cozy hideaway makes this cat furniture an essential addition to any cat-friendly home.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.