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Havenly House & Home
Felt Cat House - Detachable Foldable Breathable Pet Bed for Cats and Small Dogs, 45x35x35cm
Felt Cat House - Detachable Foldable Breathable Pet Bed for Cats and Small Dogs, 45x35x35cm
Elevate your pet's comfort with our premium Felt Cat House, an innovative detachable and foldable pet bed meticulously crafted for cats and small dogs. This spliced nest, constructed from high-quality breathable felt material, offers a secure and cozy sanctuary for your beloved companion to rest and rejuvenate.
Key Features
Why Choose This Pet House?
Our felt cat house offers an unparalleled combination of functionality and style. It provides a safe, cozy environment that caters to your pet's natural instincts for security and comfort. The detachable and foldable design ensures easy maintenance and storage, while the breathable material promotes a healthy living space for your furry friend. This pet bed is an excellent choice for discerning pet owners who prioritize both practicality and aesthetics in their pet accessories.
Specifications
Package Contents
Important Note: To ensure your pet's well-being, always maintain proper ventilation when using the felt cat house. This product is not recommended for pets with a tendency to chew on felt material.
Returns, Refunds and Replacements
In accordance with the Australian Consumer Law (ACL), we offer returns, refunds, or replacements for products that are received faulty, damaged, or not as described. Our commitment to customer satisfaction extends to ensuring all products meet the highest standards of quality and reliability. However, please be advised that we do not accept returns or provide refunds for changes of mind. We strongly encourage our customers to carefully consider their purchase to ensure it aligns with their specific needs and expectations.
Delivery Information
While we strive for prompt delivery, please note that exact arrival dates cannot be guaranteed. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:
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Felt Cat House - Detachable Foldable Breathable Pet Bed for Cats and Small Dogs, 45x35x35cm
Estimated delivery between 02 September and 08 September.
Felt Cat House - Detachable Foldable Breathable Pet Bed for Cats and Small Dogs, 45x35x35cm
Elevate your pet's comfort with our premium Felt Cat House, an innovative detachable and foldable pet bed meticulously crafted for cats and small dogs. This spliced nest, constructed from high-quality breathable felt material, offers a secure and cozy sanctuary for your beloved companion to rest and rejuvenate.
Key Features
Why Choose This Pet House?
Our felt cat house offers an unparalleled combination of functionality and style. It provides a safe, cozy environment that caters to your pet's natural instincts for security and comfort. The detachable and foldable design ensures easy maintenance and storage, while the breathable material promotes a healthy living space for your furry friend. This pet bed is an excellent choice for discerning pet owners who prioritize both practicality and aesthetics in their pet accessories.
Specifications
Package Contents
Important Note: To ensure your pet's well-being, always maintain proper ventilation when using the felt cat house. This product is not recommended for pets with a tendency to chew on felt material.
Returns, Refunds and Replacements
In accordance with the Australian Consumer Law (ACL), we offer returns, refunds, or replacements for products that are received faulty, damaged, or not as described. Our commitment to customer satisfaction extends to ensuring all products meet the highest standards of quality and reliability. However, please be advised that we do not accept returns or provide refunds for changes of mind. We strongly encourage our customers to carefully consider their purchase to ensure it aligns with their specific needs and expectations.
Delivery Information
While we strive for prompt delivery, please note that exact arrival dates cannot be guaranteed. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au