CATIO Sisal Cat Scratching Post With Hanging Cat Toy

$38.99 $34.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

V390-C7130

Experience the ultimate feline scratching solution with the CATIO Sisal Cat Scratching Post, a meticulously designed product that caters to your cat's natural instincts and provides an unparalleled scratching experience. This innovative cat scratching post combines functionality with entertainment, offering a multi-textured surface that will captivate your feline companion and protect your furniture.

The CATIO Sisal Cat Scratching Post features a thoughtfully crafted design with three distinct textures, each serving a specific purpose:

  • Corrugated paper at the top: Ideal for intense scratching sessions, providing a satisfying texture for your cat's claws.
  • Durable sisal hemp rope in the middle: Engineered to withstand vigorous scratching, this section offers the perfect resistance for your cat's natural scratching behavior.
  • Carpeted base: A gentler surface for cats who prefer a softer scratching experience, ensuring all preferences are accommodated.
  • The incorporation of these varied textures not only enhances the scratching post's appeal but also promotes healthy claw maintenance and exercise for your feline friend. The sisal cat scratching post's durability ensures long-lasting use, making it an excellent investment for cat owners seeking a reliable scratching solution.

    To further elevate the entertainment value, this cat scratching post includes a suspended toy, strategically placed to encourage playful interaction. This additional feature transforms the scratching post into a multifunctional activity center, stimulating your cat's natural hunting instincts and providing hours of engaging play.

    The CATIO Sisal Cat Scratching Post offers numerous benefits for both cats and their owners:

  • Promotes healthy scratching behavior, redirecting your cat's attention away from furniture
  • Helps maintain claw health by providing appropriate surfaces for natural wear
  • Encourages exercise and physical activity, contributing to your cat's overall well-being
  • Serves as a stress-relief outlet, allowing cats to express their territorial marking instincts
  • Enhances your home's cat-friendly environment, creating a harmonious living space
  • By choosing the CATIO Sisal Cat Scratching Post, you're investing in a product that not only meets your cat's instinctual needs but also adds an element of excitement to their daily routine. The combination of textures, durability, and interactive features makes this scratching post an essential addition to any cat-loving household.

    Elevate your cat's scratching experience and witness their delight as they explore the various textures and engage with the hanging toy. The CATIO Sisal Cat Scratching Post is more than just a scratching post; it's a comprehensive solution for your feline friend's physical and mental stimulation needs.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.