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Havenly House & Home
Cat Tree with Faux Leaves, Sisal Scratching Post, Cozy Bed, and Playful Toy
Product Title
Product Description
Elevate your feline companion's living space with our innovative Faux Leaf Cat Tree. This meticulously designed cat furniture brings the allure of the outdoors inside, creating an engaging and stimulating environment that caters to your cat's natural instincts. The lifelike faux leaves not only add a touch of nature to your home decor but also provide an immersive experience for your furry friend.
Features:
Our Faux Leaf Cat Tree is more than just a piece of cat furniture; it's a multifunctional feline paradise that caters to your cat's diverse needs. From satisfying their climbing instincts to providing a comfortable resting spot, this cat tree offers a comprehensive solution for your pet's well-being.
Transform your living space into a cat-friendly oasis with this aesthetically pleasing and functional cat tree. The realistic faux leaves add a refreshing touch of greenery to your home decor while providing endless entertainment for your feline companion. Watch as your cat explores, climbs, and plays in their very own indoor "jungle," all while you enjoy the stylish addition to your home.
Invest in the happiness and health of your cat with our Faux Leaf Cat Tree. It's the perfect blend of nature-inspired design and feline-focused functionality, ensuring your cat remains active, engaged, and content in their indoor environment.
Disclaimer: No Change of Mind Returns
"We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please consider your purchase carefully and ensure that the product you choose meets your requirements before completing the transaction. If you have any questions about a product, its specifications, or its suitability for your needs, we encourage you to contact our customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter."
Delivery Timeframe
"Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
- For customers in Victoria, approximately 7-10 working days;
- For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
- For customers in WA, NT, and TAS, approximately 9-12 working days."
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Cat Tree with Faux Leaves, Sisal Scratching Post, Cozy Bed, and Playful Toy
Estimated delivery between 03 September and 09 September.
Product Title
Product Description
Elevate your feline companion's living space with our innovative Faux Leaf Cat Tree. This meticulously designed cat furniture brings the allure of the outdoors inside, creating an engaging and stimulating environment that caters to your cat's natural instincts. The lifelike faux leaves not only add a touch of nature to your home decor but also provide an immersive experience for your furry friend.
Features:
Our Faux Leaf Cat Tree is more than just a piece of cat furniture; it's a multifunctional feline paradise that caters to your cat's diverse needs. From satisfying their climbing instincts to providing a comfortable resting spot, this cat tree offers a comprehensive solution for your pet's well-being.
Transform your living space into a cat-friendly oasis with this aesthetically pleasing and functional cat tree. The realistic faux leaves add a refreshing touch of greenery to your home decor while providing endless entertainment for your feline companion. Watch as your cat explores, climbs, and plays in their very own indoor "jungle," all while you enjoy the stylish addition to your home.
Invest in the happiness and health of your cat with our Faux Leaf Cat Tree. It's the perfect blend of nature-inspired design and feline-focused functionality, ensuring your cat remains active, engaged, and content in their indoor environment.
Disclaimer: No Change of Mind Returns
"We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please consider your purchase carefully and ensure that the product you choose meets your requirements before completing the transaction. If you have any questions about a product, its specifications, or its suitability for your needs, we encourage you to contact our customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter."
Delivery Timeframe
"Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
- For customers in Victoria, approximately 7-10 working days;
- For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
- For customers in WA, NT, and TAS, approximately 9-12 working days."
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au