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Havenly House & Home
Avocado Interactive Cat Scratching Post with Playful Ball Toys, Flower Design - 35cm Height, 26cm Base
Interactive Cat Scratching Post with Playful Ball Toys: A Feline Paradise
Elevate your feline companion's playtime with this innovative interactive cat scratching post, designed to cater to your cat's natural instincts and playful nature. The charming flower-themed structure serves as both a functional scratching surface and an engaging play center, making it an ideal addition to any cat-friendly household.
This avocado interactive cat toy combines a durable sisal-covered post with a plush base, creating a multifunctional playground that encourages healthy scratching behavior while providing endless entertainment. The thoughtfully designed structure is suitable for kittens and adult cats alike, ensuring years of enjoyment for your furry friend.
Key Features:
Dimensions: 20cm (top width) x 26cm (base diameter) x 35cm (height)
Invest in your cat's happiness and well-being with this versatile interactive cat scratching post. By providing a designated scratching area and engaging toys, you'll not only protect your furniture but also create a stimulating environment that keeps your feline friend active, healthy, and content.
Returns, Refunds and Replacements
We stand behind the quality of our products and adhere to the Australian Consumer Law (ACL) to ensure customer satisfaction. In the event that you receive a product that is faulty, damaged, or not as described, you are eligible for a return, refund, or replacement. Our commitment to quality and reliability is unwavering, and we strive to meet the high standards our customers expect.
Please note that we do not accept returns or provide refunds for changes of mind. We encourage our customers to carefully consider their purchases to ensure they align with their needs and expectations. This policy helps us maintain competitive pricing and efficient service for all our valued customers.
Delivery Timeframe
We are dedicated to delivering your interactive cat scratching post as promptly as possible. However, please be aware that exact arrival dates cannot be guaranteed. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:
Enhance your cat's quality of life with this interactive cat scratching post featuring playful ball toys. Watch as your feline friend discovers new ways to play, scratch, and relax in their very own avocado-inspired paradise.
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Avocado Interactive Cat Scratching Post with Playful Ball Toys, Flower Design - 35cm Height, 26cm Base
Estimated delivery between 02 September and 08 September.
Interactive Cat Scratching Post with Playful Ball Toys: A Feline Paradise
Elevate your feline companion's playtime with this innovative interactive cat scratching post, designed to cater to your cat's natural instincts and playful nature. The charming flower-themed structure serves as both a functional scratching surface and an engaging play center, making it an ideal addition to any cat-friendly household.
This avocado interactive cat toy combines a durable sisal-covered post with a plush base, creating a multifunctional playground that encourages healthy scratching behavior while providing endless entertainment. The thoughtfully designed structure is suitable for kittens and adult cats alike, ensuring years of enjoyment for your furry friend.
Key Features:
Dimensions: 20cm (top width) x 26cm (base diameter) x 35cm (height)
Invest in your cat's happiness and well-being with this versatile interactive cat scratching post. By providing a designated scratching area and engaging toys, you'll not only protect your furniture but also create a stimulating environment that keeps your feline friend active, healthy, and content.
Returns, Refunds and Replacements
We stand behind the quality of our products and adhere to the Australian Consumer Law (ACL) to ensure customer satisfaction. In the event that you receive a product that is faulty, damaged, or not as described, you are eligible for a return, refund, or replacement. Our commitment to quality and reliability is unwavering, and we strive to meet the high standards our customers expect.
Please note that we do not accept returns or provide refunds for changes of mind. We encourage our customers to carefully consider their purchases to ensure they align with their needs and expectations. This policy helps us maintain competitive pricing and efficient service for all our valued customers.
Delivery Timeframe
We are dedicated to delivering your interactive cat scratching post as promptly as possible. However, please be aware that exact arrival dates cannot be guaranteed. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:
Enhance your cat's quality of life with this interactive cat scratching post featuring playful ball toys. Watch as your feline friend discovers new ways to play, scratch, and relax in their very own avocado-inspired paradise.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au