Adorable Orange-Shaped Cat Scratcher - Durable Sisal & Soft Base (Large size: 30x30x33cm)

$156.00 $97.00
Minimum of 1 / increment of 1
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Estimated delivery between 02 September and 08 September.

Product Description

Indulge your feline companion with the Adorable Orange-Shaped Cat Scratcher, a charming and practical addition to your living space. This Havenly House durable sisal scratcher is meticulously crafted to cater to your cat's innate scratching needs while enhancing your home's aesthetic appeal. Featuring a vibrant orange design and a soft green base, this scratcher seamlessly blends functionality with style. Available in two convenient sizes, it ensures lasting comfort and durability for cats of all ages and sizes.

Key Features

  • Material: Premium-grade sisal rope with a plush fabric base for comfort
  • Dimensions: Large (30cm x 30cm x 33cm), Small (23cm x 23cm x 26cm)
  • Design: Unique orange-shaped structure with robust construction
  • Weight: Lightweight yet stable, allowing for easy repositioning
  • Versatility: Suitable for kittens, adult cats, and senior felines
  • Aesthetic: Vibrant orange hue adds a playful touch to any room

    • Product Benefits

    The Adorable Orange-Shaped Cat Scratcher serves multiple purposes in your home. It effectively safeguards your furniture by providing an irresistible scratching surface for your cat. The high-quality sisal material promotes healthy claw maintenance and satisfies your cat's natural scratching instincts. The sturdy base ensures stability during vigorous scratching sessions, while the cozy design doubles as a comfortable resting spot for your feline friend. This scratcher is an ideal solution for indoor cats, promoting exercise and mental stimulation.

    Care Instructions

    Maintain the longevity of your Havenly House durable sisal scratcher with simple care. Spot clean the surface using a damp cloth and mild, pet-safe detergent. Avoid saturating the base to preserve its structural integrity. Regular brushing of the sisal surface can help remove loose fibers and extend the scratcher's lifespan. For optimal safety and continued enjoyment, replace the scratcher when signs of significant wear become apparent.

    Safety Information

    Rest assured that this orange-shaped cat scratcher adheres to Australian toy safety standards for pets. To ensure proper use, supervise your cat during initial interactions with the scratcher. Position the scratcher away from areas prone to excessive moisture to maintain its durability and prevent potential damage. The non-toxic materials used in its construction provide peace of mind for pet owners.

    Returns, Refunds and Replacements

    In alignment with the Australian Consumer Law (ACL), we offer returns, refunds, or replacements for products received in faulty condition, damaged during transit, or not matching the described specifications. Our commitment to customer satisfaction ensures that all Adorable Orange-Shaped Cat Scratchers meet the highest standards of quality and reliability. However, please note that we do not accommodate returns or provide refunds for changes of mind. We encourage thorough consideration of your purchase to ensure it aligns with your cat's needs and your expectations.

    Delivery Timeframe

    While we strive for prompt delivery, please be aware that exact arrival dates cannot be guaranteed. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:

    • Victoria: Approximately 7-10 working days
    • NSW, SA, ACT, and QLD: Approximately 9-12 working days
    • WA, NT, and TAS: Approximately 9-12 working days

      • These timeframes ensure that your Havenly House durable sisal scratcher reaches you in optimal condition, ready to delight your feline companion.

Order Processing and Shipping Timeframes

All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

Estimated Delivery Times

After dispatch, estimated delivery times vary based on the destination:

Metro Areas: 3-5 business days

Regional Areas: 5-10 business days

Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

Courier Services

We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

Important Information on Deliveries

Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

 

Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

To submit a change of mind return request:

Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

Include images or videos showing the product in its original packaging, along with the reason for return.

Processing Change of Mind Returns

If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

Refunds

We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

To make a warranty claim:

Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.

Adorable Orange-Shaped Cat Scratcher - Durable Sisal & Soft Base (Large size: 30x30x33cm) - Pet Care > Cat Supplies >

Adorable Orange-Shaped Cat Scratcher - Durable Sisal & Soft Base (Large size: 30x30x33cm)

$156.00 $97.00
$156.00 $97.00