3 x Kitten Cat Scratch Pad Corrugated Card Board Toy Play Best Scratcher Mat

$45.00 $25.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

3 x Kitten Cat Scratch Pad Corrugated Card Board Toy Play Best Scratcher Mat

Enhance your feline companion's well-being with our premium Wavy Cat Scratch Pad With Catnip. This innovative scratch pad is designed to cater to your cat's innate scratching instincts while promoting appropriate scratching behavior. Crafted from durable corrugated cardboard, this scratch pad offers a satisfying texture that cats love, helping to redirect their scratching away from furniture and carpets.

The unique wavy structure of the scratch pad provides an engaging surface that stimulates your cat's senses and encourages playful interaction. This design not only satisfies their scratching needs but also promotes physical activity, contributing to your cat's overall health and fitness. The inclusion of catnip adds an extra layer of excitement, enticing your cat to use the scratch pad regularly.

Features:

  • Generous dimensions: Approximately 42cm x 21cm x 10cm
  • Includes premium-quality catnip for added attraction
  • Innovative wavy structure for enhanced engagement
  • Satisfies and channels natural scratching instincts
  • Encourages appropriate scratching behavior, protecting your furniture
  • Promotes an active lifestyle, supporting your cat's physical health
  • Made from sturdy corrugated cardboard for long-lasting use
  • Suitable for kittens and adult cats of all sizes
  • Our Cat Scratch Pad is an essential addition to any cat-friendly household. It provides a designated area for your feline friend to stretch, scratch, and play, reducing stress and promoting overall well-being. The corrugated cardboard material closely mimics the texture of tree bark, appealing to your cat's natural instincts and providing a satisfying scratching experience.

    Package contents:

  • 3 x Cat Scratch Pad
  • By offering multiple scratch pads, you can place them in various locations throughout your home, ensuring your cat always has access to an appropriate scratching surface. This set of three scratch pads provides excellent value and helps maintain a cat-friendly environment in your home.

    COM (change of mind) Return Policy:

    V278-3-X-10867-CAT-BOARD

    We strive to ensure customer satisfaction with our Cat Scratch Pad. However, if you need to return the product, please note the following policy:

  • Products must be returned within 14 days from the date of delivery.
  • The product must be unopened and in brand new condition.
  • The customer is responsible for organizing the return.
  • Upon receipt and verification of the product's condition, a refund will be issued for the item value minus a 15% restocking fee (initial shipping costs are not refundable).
  • For returns due to delivery failure caused by customer error, an additional return charge (equal to or exceeding the initial shipping cost) will be deducted from the refund.
  • Invest in your cat's happiness and well-being with our high-quality Cat Scratch Pad. This corrugated cardboard scratcher provides an ideal outlet for your feline friend's natural scratching behavior, promoting a harmonious living environment for both you and your beloved pet.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.