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Havenly House & Home
34cm 304 Stainless Steel Non-Stick Stir Fry Cooking Kitchen Honeycomb Wok Pan with Lid
Description
The Double-sided Honeycomb Non-stick Pan is a premium cookware item that combines innovative design with high-quality materials. This stainless steel wok frypan features a unique honeycomb structure that enhances its non-stick properties while ensuring durability and ease of use.
The full-screen 304 stainless steel pot is complemented by a robust steel shovel, allowing for efficient cooking with minimal oil usage. The non-stick surface facilitates easy cleaning, making it an ideal choice for busy kitchens. The food-grade 304 stainless steel construction offers superior corrosion resistance and maintains its shape even under high temperatures, ensuring long-lasting performance.
One of the standout features of this honeycomb wok is its exceptional heat conduction properties. The specially engineered pot body allows for quick and even heat distribution across the bottom, preventing deformation and efficiently transferring heat energy. This design not only improves cooking performance but also contributes to energy conservation.
The multi-heat gathering pot bottom is another notable feature. Its thick construction provides excellent heat retention, further enhancing energy efficiency. The stainless steel handle is designed for comfort and safety, featuring a hollow, anti-scalding design that remains cool to touch. Despite its robust construction, the handle maintains a comfortable grip, showcasing the pan's attention to both functionality and user experience.
Specification
Item Name: Double-sided Honeycomb Non-stick Pan
Material: 304 Stainless Steel
Style: Modern and Simple
Color: As Shown in the Picture
Package Weight: 3000g
Packing Size: 34*12.5*34cm
Lid type: Stainless steel inlaid glass vertical lid
Features: Rust-resistant, reduced oil smoke, non-stick properties
Size: 34cm (outer diameter)
Package
1 x Double Sided Screen Honeycomb Wok with Upright Clear Glass Lid
Tips for Optimal Performance
To fully appreciate the non-stick and non-scratch capabilities of this stainless steel wok frypan, it's crucial to understand its unique stainless steel structure. The patented honeycomb structure protects the non-stick layers, but requires proper heating for optimal performance.
For new users, follow these steps to ensure the best cooking experience:
These guidelines apply not only to honeycomb woks but also to most cookware, including non-stick pans and Japanese carbon steel woks. Always adjust the temperature if the pan becomes too hot, and avoid high heat to protect the non-stick layer. With proper heating and maintenance, you can enjoy consistent performance from your Double-sided Honeycomb Non-stick Pan.
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 20% of the product price
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34cm 304 Stainless Steel Non-Stick Stir Fry Cooking Kitchen Honeycomb Wok Pan with Lid
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Estimated delivery between 14 October and 20 October.
Description
The Double-sided Honeycomb Non-stick Pan is a premium cookware item that combines innovative design with high-quality materials. This stainless steel wok frypan features a unique honeycomb structure that enhances its non-stick properties while ensuring durability and ease of use.
The full-screen 304 stainless steel pot is complemented by a robust steel shovel, allowing for efficient cooking with minimal oil usage. The non-stick surface facilitates easy cleaning, making it an ideal choice for busy kitchens. The food-grade 304 stainless steel construction offers superior corrosion resistance and maintains its shape even under high temperatures, ensuring long-lasting performance.
One of the standout features of this honeycomb wok is its exceptional heat conduction properties. The specially engineered pot body allows for quick and even heat distribution across the bottom, preventing deformation and efficiently transferring heat energy. This design not only improves cooking performance but also contributes to energy conservation.
The multi-heat gathering pot bottom is another notable feature. Its thick construction provides excellent heat retention, further enhancing energy efficiency. The stainless steel handle is designed for comfort and safety, featuring a hollow, anti-scalding design that remains cool to touch. Despite its robust construction, the handle maintains a comfortable grip, showcasing the pan's attention to both functionality and user experience.
Specification
Item Name: Double-sided Honeycomb Non-stick Pan
Material: 304 Stainless Steel
Style: Modern and Simple
Color: As Shown in the Picture
Package Weight: 3000g
Packing Size: 34*12.5*34cm
Lid type: Stainless steel inlaid glass vertical lid
Features: Rust-resistant, reduced oil smoke, non-stick properties
Size: 34cm (outer diameter)
Package
1 x Double Sided Screen Honeycomb Wok with Upright Clear Glass Lid
Tips for Optimal Performance
To fully appreciate the non-stick and non-scratch capabilities of this stainless steel wok frypan, it's crucial to understand its unique stainless steel structure. The patented honeycomb structure protects the non-stick layers, but requires proper heating for optimal performance.
For new users, follow these steps to ensure the best cooking experience:
These guidelines apply not only to honeycomb woks but also to most cookware, including non-stick pans and Japanese carbon steel woks. Always adjust the temperature if the pan becomes too hot, and avoid high heat to protect the non-stick layer. With proper heating and maintenance, you can enjoy consistent performance from your Double-sided Honeycomb Non-stick Pan.
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 20% of the product price
At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.
Order Processing and Dispatch
All products are shipped directly from our suppliers' distribution centres within Australia.
- Orders are processed within 1 to 2 business days after payment is received.
- Once dispatched, you will receive a tracking number via email.
- Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times
Delivery timeframes begin once your order has left the warehouse:
- Metro areas: 3 to 5 business days
- Regional areas: 5 to 10 business days
Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.
Courier Services
We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.
While we strive to keep you updated, we cannot guarantee specific delivery dates or times.
Order Tracking
Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.
Delivery Conditions
- Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
- Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
- Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
- We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping
We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.
Incomplete or Incorrect Delivery Details
Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.
If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.
If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.
Missed Deliveries
If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.
Unforeseen Delays
We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.
Missing or Damaged Parcels
In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.
Risk and Title
Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.
Need Help?
For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.
Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.
Items not eligible for change of mind returns include:
- Health and safety products
- Bulk purchases
- Opened or used products
Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.
To request a return:
- Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
- Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns
If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.
If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.
Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.
If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.
Cancellation Cut-Off
Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.
Returns not eligible for refunds (such as those sent back without approval) will not be refunded.
Natural Product Variations
Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.
Damaged or Incorrect Items
Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.
Return Address
Once your return request has been approved, we will provide the correct return address and instructions.
Contact Us
For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au
Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au