Havenly House & Home
50% Duck Down Pillows - Standard - (45cm x 70cm)
***Made to order item. Please allow up to 7-10 days for dispatch.
Experience unparalleled comfort with our premium 50% duck down pillow. Meticulously crafted to provide optimal support, this pillow is filled to capacity with high-quality duck down, ensuring it always bounces back to its original shape. The result is a long-lasting pillow that maintains its loft and comfort night after night.
Our 50% duck down pillow is engineered to deliver a perfect sleep experience. It gently cradles your head while providing exceptional support to your neck and head, promoting proper spinal alignment and reducing the risk of neck pain or stiffness. The soft, plush feel of the duck down creates a luxurious sleeping surface that adapts to your individual needs.
Essential Information
All pillows are hypoallergenic, making them suitable for individuals with sensitivities or allergies. The non-allergenic cotton cover further enhances the pillow's hypoallergenic properties, providing a barrier against potential irritants.
Proudly manufactured in Australia, our pillows undergo rigorous quality control measures. All feathers used in our products are cleaned in Australia using locally certified chemicals, ensuring the highest standards of cleanliness and safety.
Each product comes with a comprehensive 1 Year Warranty, demonstrating our confidence in the quality and longevity of our pillows. The non-allergenic cotton cover not only provides comfort but also contributes to the pillow's durability, allowing for easy care and maintenance throughout its lifespan.
Invest in your sleep quality with our Australian-made 50% duck down pillow. Experience the perfect blend of softness, support, and luxury, all wrapped in a breathable cotton cover designed to enhance your sleep environment.
50% Duck Down Pillows - Standard - (45cm x 70cm)
Estimated delivery between 23 May and 29 May.
***Made to order item. Please allow up to 7-10 days for dispatch.
Experience unparalleled comfort with our premium 50% duck down pillow. Meticulously crafted to provide optimal support, this pillow is filled to capacity with high-quality duck down, ensuring it always bounces back to its original shape. The result is a long-lasting pillow that maintains its loft and comfort night after night.
Our 50% duck down pillow is engineered to deliver a perfect sleep experience. It gently cradles your head while providing exceptional support to your neck and head, promoting proper spinal alignment and reducing the risk of neck pain or stiffness. The soft, plush feel of the duck down creates a luxurious sleeping surface that adapts to your individual needs.
Essential Information
All pillows are hypoallergenic, making them suitable for individuals with sensitivities or allergies. The non-allergenic cotton cover further enhances the pillow's hypoallergenic properties, providing a barrier against potential irritants.
Proudly manufactured in Australia, our pillows undergo rigorous quality control measures. All feathers used in our products are cleaned in Australia using locally certified chemicals, ensuring the highest standards of cleanliness and safety.
Each product comes with a comprehensive 1 Year Warranty, demonstrating our confidence in the quality and longevity of our pillows. The non-allergenic cotton cover not only provides comfort but also contributes to the pillow's durability, allowing for easy care and maintenance throughout its lifespan.
Invest in your sleep quality with our Australian-made 50% duck down pillow. Experience the perfect blend of softness, support, and luxury, all wrapped in a breathable cotton cover designed to enhance your sleep environment.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
