Havenly House & Home
Palermo Queen Memory Foam Mattress Topper Cooling Gel Infused CertiPUR Approved
Experience the pinnacle of sleep comfort with Palermo's innovative queen memory foam mattress topper. This exceptional product combines cutting-edge technology with luxurious comfort to deliver an unparalleled sleeping experience. The secret to its superior performance lies in its unique construction, featuring a layer of premium memory foam infused with advanced cooling gel technology. This revolutionary design actively regulates your body temperature throughout the night, ensuring you maintain the optimal level of comfort for deep, restorative sleep.
The Palermo mattress topper boasts an impressive three-inch thickness of plush memory foam, creating a cloud-like sensation that envelops your body in comfort. Despite its softness, this topper provides essential support by conforming precisely to your body's contours, alleviating pressure points and promoting proper spinal alignment. The two-layer ventilated construction, coupled with CertiPUR-US certified foam, enhances breathability and ensures a fresh, clean sleeping environment. This attention to detail guarantees that you'll awaken feeling rejuvenated and ready to tackle the day ahead.
Practicality meets luxury with the topper's removable, hypoallergenic cover. This soft, high-quality fabric can be easily unzipped, machine washed, and dried, allowing you to maintain a hygienic sleeping surface effortlessly. The thoughtful design includes elastic straps that securely anchor the topper to your mattress, preventing shifting or bunching regardless of your nocturnal movements. Crafted with meticulous attention to detail, this mattress topper replicates the opulent comfort found in high-end hotels, transforming your bedroom into a personal sanctuary of relaxation.
The Palermo queen memory foam mattress topper excels in providing targeted pressure relief, effectively minimizing discomfort in areas such as the shoulders, hips, and lower back. This feature is particularly beneficial for side sleepers or those with chronic pain issues. By investing in this premium topper, you can bid farewell to restless nights caused by an uncomfortable mattress. Elevate your sleep quality and wake up feeling refreshed and invigorated every morning.
Features and specifications:
Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
Palermo Queen Memory Foam Mattress Topper Cooling Gel Infused CertiPUR Approved
Estimated delivery between 23 May and 29 May.
Experience the pinnacle of sleep comfort with Palermo's innovative queen memory foam mattress topper. This exceptional product combines cutting-edge technology with luxurious comfort to deliver an unparalleled sleeping experience. The secret to its superior performance lies in its unique construction, featuring a layer of premium memory foam infused with advanced cooling gel technology. This revolutionary design actively regulates your body temperature throughout the night, ensuring you maintain the optimal level of comfort for deep, restorative sleep.
The Palermo mattress topper boasts an impressive three-inch thickness of plush memory foam, creating a cloud-like sensation that envelops your body in comfort. Despite its softness, this topper provides essential support by conforming precisely to your body's contours, alleviating pressure points and promoting proper spinal alignment. The two-layer ventilated construction, coupled with CertiPUR-US certified foam, enhances breathability and ensures a fresh, clean sleeping environment. This attention to detail guarantees that you'll awaken feeling rejuvenated and ready to tackle the day ahead.
Practicality meets luxury with the topper's removable, hypoallergenic cover. This soft, high-quality fabric can be easily unzipped, machine washed, and dried, allowing you to maintain a hygienic sleeping surface effortlessly. The thoughtful design includes elastic straps that securely anchor the topper to your mattress, preventing shifting or bunching regardless of your nocturnal movements. Crafted with meticulous attention to detail, this mattress topper replicates the opulent comfort found in high-end hotels, transforming your bedroom into a personal sanctuary of relaxation.
The Palermo queen memory foam mattress topper excels in providing targeted pressure relief, effectively minimizing discomfort in areas such as the shoulders, hips, and lower back. This feature is particularly beneficial for side sleepers or those with chronic pain issues. By investing in this premium topper, you can bid farewell to restless nights caused by an uncomfortable mattress. Elevate your sleep quality and wake up feeling refreshed and invigorated every morning.
Features and specifications:
Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
